Clinic Management Console
AI Receptionist Activity
Evergreen Dental & Aesthetics AI receptionist activity timeline: bookings, lead capture, reminders, and human escalation evidence.
AI Actions Today
4
Demo activity count
Low Risk Actions
3
Auto-handled safely
Human Review Events
1
Escalation protected
Auto Approved
1
Safe AI execution
Escalated Cases
1
Human escalation
Manual Review
1
Staff review enabled
Staff Control Mode
human_supervised
Clinic team stays in control
AI Receptionist Review Queue
Sara Ali
Intent: appointment_booking
Confidence: 96%
Decision: AUTO_APPROVED
Safety Check: LOW_RISK
Handoff: Not Required
Bilal Shah
Intent: medical_advice
Confidence: 88%
Decision: ESCALATED
Safety Check: HUMAN_REVIEW_REQUIRED
Handoff: Doctor Queue
Kamran Ali
Intent: billing_issue
Confidence: 82%
Decision: MANUAL_REVIEW
Safety Check: MEDIUM_RISK
Handoff: Reception Supervisor
AI Receptionist Activity Timeline
Booked appointment
LOW09:05 AM
Sara Ali confirmed for 09:30 AM
Captured lead
LOW09:22 AM
WhatsApp inquiry converted to hot lead
Escalated case
MEDIUM10:10 AM
Patient asked medical advice; routed to human staff
Sent reminder
LOW10:45 AM
Follow-up reminder sent to pending patient
AI Action Audit Table
| id | time | action | detail | risk |
|---|---|---|---|---|
| AI-001 | 09:05 AM | Booked appointment | Sara Ali confirmed for 09:30 AM | LOW |
| AI-002 | 09:22 AM | Captured lead | WhatsApp inquiry converted to hot lead | LOW |
| AI-003 | 10:10 AM | Escalated case | Patient asked medical advice; routed to human staff | MEDIUM |
| AI-004 | 10:45 AM | Sent reminder | Follow-up reminder sent to pending patient | LOW |